Refund Policy

AnyURL wants you to be completely satisfied with your purchase. To ensure your confidence, we offer free trials for all products, encouraging you to experience them before committing to a purchase1. We also provide a 7-day money-back guarantee on all products, excluding monthly subscriptions. Refund requests must be submitted within 7 days of purchase and are reviewed individually.

Refund Guidelines

We honor refund requests for the following reasons:

Duplicate Purchase: Full refund for accidental multiple purchases of the same product.
Improper Purchase: If you mistakenly bought the wrong version (e.g., Mac instead of Windows), purchase the correct version and contact us for a refund on the incorrect one.
Technical Issues: If we cannot resolve a technical problem within 30 days, a refund may be issued.
Reluctant Renewal: Monthly subscribers can request a refund of auto-renewal fees within 3 days of the renewal date.

Refund Requests Not Accepted

Refunds are not granted for the following:

General Statements: Vague comments lacking specific complaints, such as "It’s not what I thought," "It didn’t function as expected," or "I can’t use this." Contact our Support Team for product inquiries before purchase.
Change of Mind: Requests based on changing your mind after accessing the product (e.g., "I changed my mind," "I don’t want it now," or "It is not what I need") will not be accepted. Building brand trust is more important than ever1.

How to Request a Refund

If your purchase meets the above guidelines, email your refund request on the Contact Us page. Include your order number, email address, and specific details or examples. Screenshots are welcome! Our support team will respond within 24 hours. Free trials provide valuable data and feedback that can inform product development and marketing strategies1.

Refund Processing Time

Refunds are processed via the original payment method. While most refunds take 1-3 business days, some payment methods may require up to 7 days.